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Terms of Service

Last updated: 2 July 2026

These Terms of Service ("Terms") govern your access to and use of AtomikMind, a service provided by AtomikCore Software Technologies and Computer Solutions FZCO ("AtomikMind", "we", "us", "our"), a company registered in Dubai Silicon Oasis, Dubai, United Arab Emirates.

By creating an account, subscribing, or otherwise using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you confirm you have authority to bind that organization, and "you" refers to that organization.

1. Reseller and Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Your purchase of a subscription is a contract of sale between you and Paddle, subject to Paddle's Buyer Terms. Your use of the AtomikMind service itself is licensed to you by us under these Terms.

2. Definitions

  • "Service" — the AtomikMind platform, including each creator's AI assistant, the discovery page, embeddable widgets, and the audience-intelligence dashboard.
  • "Creator" / "you" — the customer who subscribes to and configures an assistant.
  • "Audience Member" — an end user who interacts with a Creator's assistant.
  • "Creator Content" — the content you upload or authorize us to ingest to train and operate your assistant.
  • "Assistant" — the AI assistant we generate from your Creator Content.

3. The Service

AtomikMind provides each Creator with an AI assistant trained on their own content, deployed across a personal discovery page (atomikmind.com/your-name), embeddable widgets, and (where enabled) AI-drafted responses, together with an audience-intelligence dashboard summarizing what audiences ask.

The Assistant is an AI tool. It is always presented as AI and does not impersonate you or any other person. Where possible, it cites the source content it draws from. We may add, change, or remove features to improve the Service.

AtomikMind is a technology platform, not a professional service provider. We do not provide legal, medical, financial, coaching, or other professional services, and we do not review or endorse the outputs your Assistant produces. Where your Assistant discusses a regulated topic, the responsibility for that content — and for any professional-services relationship implied by it — sits with you as the Creator, not with us.

4. Eligibility and accounts

You must be at least 18 years old and able to enter into a binding contract to use the Service. You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity under your account. Notify us promptly at support@atomikmind.com of any unauthorized use.

5. Fees, billing, taxes, and renewals

Subscription fees, billing frequency, and any free trial are shown at checkout. Payments, invoicing, taxes, and currency handling are managed by Paddle as Merchant of Record. Subscriptions renew automatically at the then-current price until cancelled. Applicable taxes (such as VAT/GST) are calculated and collected by Paddle based on your location. Refunds and cancellations are governed by our Refund Policy.

6. Your content and licenses

You own your content. Creator Content remains yours. We do not claim ownership of it.

License to us. You grant us a non-exclusive, worldwide license to host, store, process, index, and use your Creator Content solely to provide and operate the Service for you — including building and running your Assistant and generating your audience insights. This license ends when you delete the content or close your account, subject to reasonable backup retention and Section 12.

Isolation and no third-party model training. We keep your Creator Content and your Assistant's conversations segregated per Creator. We do not use them to train any general-purpose model, and our AI providers (Anthropic and Voyage AI) do not use them to train their foundation models.

Your responsibilities for content. You represent and warrant that you own or have the necessary rights and permissions to your Creator Content, and that our processing of it will not infringe any third party's intellectual property, privacy, or other rights. Where your content includes personal data of others, you confirm you have a lawful basis to provide it to us for processing.

7. Acceptable use

You agree not to, and not to allow others to:

  • upload content you do not have the right to use, or that is unlawful, defamatory, or infringing;
  • use the Service to impersonate any person, or to present the Assistant as a human rather than as AI;
  • attempt to extract another Creator's content or configuration, or to reverse engineer, scrape, or overload the Service;
  • use the Service to generate unlawful, harmful, harassing, or deceptive content;
  • resell or provide the Service to third parties except as expressly permitted; or
  • use the Service in violation of any applicable law, including data protection and export laws.

We may suspend or limit access to protect the Service, other users, or to comply with law.

8. AI outputs and no reliance

Assistant responses and audience-intelligence insights are generated by AI and may be inaccurate, incomplete, or out of date. They do not constitute professional advice (legal, medical, financial, or otherwise) and should not be relied on as such. You are responsible for how your Assistant represents you and for reviewing outputs where accuracy matters. We do not guarantee any particular result, and outputs are not a substitute for professional judgment.

9. Intellectual property

The Service, including its software, models, design, and content (excluding Creator Content), is owned by us or our licensors and protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. All rights not expressly granted are reserved.

10. Data protection

Our handling of personal data is described in our Privacy Policy. Where we process personal data on your behalf (your Creator Content and your Assistant's conversations), we act as your processor under our Data Processing Agreement (DPA), which is incorporated into these Terms and available on request. As between you and us, you are the controller of your audience relationship and are responsible for the lawfulness of the content you provide.

11. Warranties and disclaimers

The Service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI outputs will be accurate. Nothing in this section limits any non-waivable rights you have under applicable consumer law.

12. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the Service in any 12-month period will not exceed the amount you paid for the Service in that period. Nothing here excludes liability that cannot be excluded by law.

13. Indemnification

You will indemnify and hold us harmless from claims, damages, and reasonable costs arising from your Creator Content, your use of the Service, the responses your Assistant generates to your audience, or your breach of these Terms — including claims that your content infringes a third party's rights, that your Assistant's output caused loss or harm to an audience member, or that content was provided without a lawful basis.

14. Term, suspension, and termination

These Terms apply while you use the Service. You may stop using and cancel at any time (see the Refund Policy). We may suspend or terminate your access if you materially breach these Terms, if required by law, or to protect the Service or other users. On termination, your right to use the Service ends; on request, we will provide your Creator Content for a reasonable period and then delete it in line with our Privacy Policy.

15. Changes to the Service and Terms

We may update these Terms from time to time. For material changes, we will take reasonable steps to notify you (for example, by email or in-product notice). Changes take effect when posted, or on the date stated. Continuing to use the Service after changes take effect means you accept the updated Terms. If you do not agree, you should stop using the Service and may cancel.

16. Governing law and disputes

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, without regard to conflict-of-laws rules. The courts of Dubai will have jurisdiction over any dispute, except that we may seek injunctive relief in any competent court to protect our intellectual property. If you are a consumer, you keep the benefit of any mandatory protections and any right to bring proceedings under the law of your country of residence.

17. General

  • Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
  • Severability. If any provision is unenforceable, the rest remains in effect.
  • Entire agreement. These Terms, together with the Privacy Policy, Refund Policy, and DPA, are the entire agreement between us regarding the Service.
  • No waiver. Failure to enforce a provision is not a waiver of it.
  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
  • No third-party beneficiaries; creator–audience relationship. These Terms are between you and us. AtomikMind is not a party to any relationship, transaction, or dispute between you and your audience, and the Service does not create any contract between AtomikMind and your audience members. Any professional, advisory, or commercial relationship implied by your Assistant's responses is between you and the audience member; we are neither a party to it nor liable for it.

18. Contact

AtomikCore Software Technologies and Computer Solutions FZCO (trading as AtomikMind) Dubai Silicon Oasis, Dubai, United Arab Emirates Support: support@atomikmind.com Privacy: privacy@atomikmind.com